| 9340 | |
| Yang, Y., Callegaro, M., Bhola, D.S., Dillman, D.A. | |
| IVR and web administration in structured interviews utilizing rating scales: exploring the role of motivation as a moderator to mode effects | |
| interactive voice response; satisfying, optimizing, mode effects | |
| Social Research Methodology | |
| 2011 | |